Privacy Policy

At Teesplus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make a purchase. By accessing our site, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

Personal Details: Name, phone number, email address, and delivery address — provided when placing an order or creating an account.
Order Information: Products purchased, payment method, and transaction details.
Device & Usage Data: IP address, browser type, device information, and browsing activity to help improve your shopping experience.
Cookies: Small files stored on your device to help with login, cart tracking, and site performance.

2. How We Use Your Information

Your information is used for:

Processing and delivering your orders
Verifying payments and contacting you when necessary
Responding to your inquiries and offering customer support
Improving the website experience and site performance
Sharing order updates and promotional messages (only if you opt in)

We do not sell your personal information to third parties. Your privacy and trust matter to us.

3. Sharing Your Information

We only share your data with:

Delivery Partners: To ensure your order reaches you.
Payment Providers: Such as M-Pesa or bank systems for secure transactions.
Service Providers: For website optimization, analytics, or customer support.

These partners only receive the information necessary to perform their services — nothing more.

4. Data Security

We take data protection seriously. Your information is stored securely, and we use industry-standard measures to protect it from unauthorized access, loss, or misuse. While no system is perfect, we continuously update our security practices to keep your data safe.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you
Update or correct your information
Request deletion of your account or personal data, where applicable
Opt out of marketing messages at any time

To exercise any of these rights, contact us using the details provided below.

6. Cookies

Teesplus uses cookies to help track your cart, keep you logged in, and improve how fast pages load. You can choose to disable cookies in your browser settings, but some features may not work properly without them.

7. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page, and continued use of the site means you accept the revised terms.

9. Contact Us

For questions or privacy-related concerns, contact us:

Phone: +254 738 169 151
Email: info@teesplus.co.ke
Location: Nairobi, Kenya